Support Category: Account Related >> No Account


Specialist Notes:


Accounts are automatically created once every data load, which occurs every two weeks. Should the user state it's been longer than this, kindly escalate. PCS handles account creation.


Standard Response:


Thank you for contacting ULearn End-User Support!


Unfortunately, we were unable to find an account for you. User accounts are automatically created once every two weeks. To further assist you, could you verify the following information:


- Are you a UNICOR employee?

- Your Date of Hire.

- Your BOP#.

- Your Branch/Business Group.


We look forward to hearing back from you.


Best regards,