When escalating an account creation request, kindly use the below template and include the information requested below.

Hello FPI ULearn Administrators,

Can you assist us with the following issue, please?

Requestor Name:

Requestor Email Address:

Issue: No Account

Summary: The User contacted End-User Support requesting assistance with having a Ulearn account created. We checked by last name and email, but we were not able to locate an account for the user. . Can an account be created for the user, please?

Additional Information:

1. Are you a UNICOR employee?

User's Answer:

2. Your Date of Hire.

User's Answer:

3. Your BOP#

User's Answer:

4. Your Branch/Business Group.

User's Answer:

Please advise - thank you in advance and have a pleasant day!